Brandon Taylor
Sr Product Manager for Contact Center Tools and Technology @arrivia
Los Angeles, CA, US
EMAILS
b••••••••@arrivia.com
MOBILE NUMBERS
+18•••••••01
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WORK HISTORY
Jan 2023 — Present
Sr Product Manager for Contact Center Tools and Technology @arrivia
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US
SKILLS
SipCall CentersProfessional ServicesStrategyOwnershipAgile MethodologiesStrategy ExecutionUser StudiesBusiness Case PreparationCall ProcessingCall RoutingManagementVoice of the CustomerUser Interface DesignSoftware Product ManagementConnectivity.netDatabasesUser ScenariosCross-Functional Team LeadershipGo-to-Market StrategyScrumIdea GenerationIterative DesignErp/CrmInnovationCall CenterKanbanIdeationProduct Requirements DefinitionUser-Centered DesignHeuristic AnalysisTelecommunicationsProduct DevelopmentProduct RequirementsUsability TestingGeneral AwesomenessEnterprise SoftwareMobile ApplicationsLeadership
ABOUT BRANDON TAYLOR
Experienced product manager with a proven ability to deliver high quality, innovative products. I have a strong background in both user experience and product management enabling me to provide truly meaningful product functionality to customers. I am a natural and energetic leader with a focus on driving success in teams and engaging those around me through a passion for execution.
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