Brandon Stuckenschneider

About Brandon Stuckenschneider

I’m a people‑first operator who loves solving problems, building relationships, and helping customers get real business value from their data. I started my career in Business Development, grinding through cold outreach, sharpening my storytelling skills, and learning how to connect with people fast. As I moved into Senior BDR and then Customer Success Manager, that same drive turned into a passion for long‑term partnership, strategic thinking, and helping customers hit outcomes they didn’t think were possible.Today, I manage 40+ customers - including several top enterprise brands - where I focus on champion building, clear success mapping, and making sure every project ties back to business impact. In 2025, that approach helped me deliver 103% gross retention and 200%+ upsell attainment, all by leaning into strong presentations, structured conversations, and a heavy dose of AI‑powered productivity.I love leading discovery sessions, running kickoffs, and aligning execs around a bold vision. I collaborate closely with Sales, Marketing, PS, Product, and R&D to make sure customers feel supported from every angle. If there’s a way to make something smoother, clearer, or more efficient, I’m probably already testing it (usually with help from AI).If you want someone who brings energy, curiosity, and a “let’s figure it out” mindset to every challenge, that’s where I thrive.

Experience

1. Customer Success Manager

   Profisee

   Nov 2023 — Present · Alpharetta, GA, US

   As a Customer Success Manager, I oversee a portfolio of 40+ customers, including several top‑100 enterprise logos, and delivered standout performance in 2025 by achieving 103% gross retention and surpassing 200% of my upsell targets. I lead customers through onboarding, value realization, and long‑term roadmap strategy while building strong champions and executive alignment that drive both retention and expansion. My role requires close collaboration with Sales, Marketing, Professional Services, Product, and R&D, enabling smooth execution and continuous improvement across the entire customer lifecycle.

Education

• Arkansas State University

  Bachelor of Arts - BA, Chemistry

  2015 — 2019

• University of West Georgia

  Bachelor's degree, Finance, General

  2019 — 2020