Brandon Soebbing
AVP Claims Innovation at The Hanover Insurance Group
- Role
- AVP Claims Innovation at The Hanover Insurance Group
- Location
- Lafayette, LA, US
- LinkedIn followers
- 500 followers
About Brandon Soebbing
Experienced leader with a strong background in operations, technology, and innovation…
Experience
AVP Claims Innovation
Jan 2022 — Present · Worcester, MA, US
Accountable to manage and lead a group of agile product teams for the claims innovation program by representing the voice of the customer and stakeholders to set a comprehensive vision of multiple products and processes, while aligning with the business strategy. Play a key role in the organization’s strategic direction, defining and articulating new opportunities, and working in close concert with IT, key business stakeholders, and executive leadership.• Develop and implement innovative strategies, technologies, and processes to enhance claim operations and improve efficiency.• Identify opportunities for improvement by analyzing industry trends, customer feedback, and internal data.• Collaborate with cross-functional teams to align innovation initiatives with business objectives and ensure seamless integration of new technologies and processes.• Lead change management efforts to successfully adopt and implement innovative solutions, including communicating benefits, addressing resistance, and providing necessary training and support.• Tracking key performance indicators, analyzing data, and making data-driven decisions to optimize the effectiveness and efficiency of new initiatives.
Education
Eastern Illinois University
Bachelor of Arts - BA, Business/Corporate Communications
2001 — 2005
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