Brandon
Director of Intake @Blackstone Law, APC
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WORK HISTORY
Director of Intake @Blackstone Law, APC
Beverly Hills, CA, US
As the Director of Intake, I lead a dynamic team of professionals responsible for managing all incoming inquiries and evaluating potential cases for litigation in employment law. My role involves overseeing the initial contact process, ensuring seamless communication, and maintaining a high standard of client service. I am dedicated to streamlining operations, fostering a collaborative environment, and upholding the integrity of our case intake procedures to support our firm’s mission of delivering exceptional legal representation.
SKILLS
ABOUT BRANDON
Experienced operations leader with a proven track record in managing high-volume contact centers and driving performance in client-focused environments. Demonstrated success in the legal and education management industries, with expertise in intake operations, coaching, innovation, and client relationship management. Skilled in building and leading dynamic teams, streamlining workflows, and enhancing the client intake experience. Holds a Bachelor’s Degree in Business Administration with an emphasis in Management, bringing a strategic and service-driven approach to intake leadership.
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