Brandon Rayls
Director of Workspace at Encore Technologies
- Role
- Director of Workspace at Encore Technologies
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Brandon Rayls
I am an operations leader who thrives in high expectation environments, delivering…
Experience
Director of Workspace
Oct 2019 — Present · Cincinnati, KY, US
Responsible for delivery of Workspace services, technologies, processes, roadmap and strategy. A hands-on leader, working with internal and external teams accountable for support and ongoing improvement of the portfolio.
Education
Contact Center Certified
Certified, ITIL v3 2011
2009 — 2014
Skills
- Process Improvement
- Management
- Vendor Management
- Team Leadership
- Business Process Improvement
- Service Desk
- Client Relationship Building
- Pricing
- IT Strategy
- IT Management
- Disaster Recovery
- Call Centers
- Knowledge Management
- Data Center
- Service Delivery
- IT Service Management
- Project Management
- Business Analysis
- Change Management
- Problem Management
- Leadership
- Recruiting
- Analysis
- Employee Management
- Creative Problem Solving
- Customer Relationship Management (Crm)
- Return on Investment
- Training
- Sharepoint
- Active Directory
- Software Documentation
- Service-Level Agreements (Sla)
- Program Management
- IT Operations
- Rfi
- Crm
- Itil
- Resource Management
- Sla
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.