Brandon Plumey

Senior IT Support Specialist @Cadence

East Stroudsburg, PA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2022 — Present

Senior IT Support Specialist @Cadence

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Lead support for all Apple devices, managing and troubleshooting company Apple devices via Kandji MDM.• Facilitated access to EMRs for employees, ensuring correct permissions and smooth operation.• Conducted comprehensive training for new hires on system setup, SaaS applications, and EMR usage.• Managed application access through Okta and facilitated SSO integrations.• Oversaw Google Workspace administration, altering settings and resolving email/calendar issues.• Authorized Verizon hotspot plans manager, adjusting features and plans as needed

SKILLS

Active DirectoryNetworkingComputer NetworkingIosTechnical SupportActive Directory ExperienceSoftware InstallationPrintersIphone SupportMicrosoft ExchangeHelp Desk SupportRemote DesktopWindows 8.1Bmc RemedySystem AdministrationWindows 7Microsoft OfficeWindows XpIpad Support

ABOUT BRANDON PLUMEY

Having 10 years of IT Support & 3 years of leading junior techs, I\'m proficient in…

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Brandon Plumey — Senior IT Support Specialist at Cadence in East Stroudsburg, PA, US | Unifers