Brandon Phillips

About Brandon Phillips

A reliable team player who ensures consistency. I am currently employed under WILLIS TOWERS WATSON for 5.5 years however, I am open to explore new opportunities. I am good at communication and have been applauded time and time again by my current seniors and my manager. I have also been awarded for ensuring quality and accuracy at my current Job function.

Experience

1. Process Lead (Central Quality Team)

   WTW

   Apr 2023 — Present · Thane, IN

   Key Responsibilities:* Audit & Compliance: Performed detailed audits of cash allocations and related accounting entries processed by the Insurance Accounting and Support Teams. Verified remittance advice, allocation history, relationship proofs, and sanctions checks to ensure compliance and accuracy.* Payment Authorization: Acted as an approver for payments initiated by Accounts Payable, ensuring accuracy in payment amounts, validity of Statement of Accounts, underwriter agreement checks, correct banking details, and availability of cleared funds. Managed daily approval volumes to meet strict bank cut-off times.* Discrepancy Handling: Reviewed ledger entries to ensure that minor discrepancies (e.g, bank charges, exchange rate differences, write-offs) were accurately posted to correct nominal accounts.* Third-Party Payee Approval: Assessed and approved payments made to third-party affiliates of clients or underwriters. This included validating relationships, business legitimacy, and contact authenticity to prevent fraud.* Sanctioned Country Coordination: Collaborated with the Compliance Department to secure approvals for payments to third parties located in sanctioned countries, mitigating risk and ensuring regulatory adherence.Bank Validation (BAV) Portal Onboarding Team responsibilities:* Initiated client contact based on requests from the Customer Relationship Team to begin the BAV onboarding process.* Ensured timely onboarding of clients, enabling efficient processing of payments by Accounts Payable teams.* Managed BAV onboarding requests within a 24-hour turnaround time.* Followed up with clients via calls and emails to resolve delays or pending registrations.* Conducted client support sessions via MS Teams to address portal discrepancies or provide onboarding assistance.* Responded to all client queries regarding the BAV Portal within the agreed 24-hour service standard.

Education

• NES Ratnam College - India

  Bachelor of Commerce - BCom

  2014 — 2017

• Mulund College Of Commerce

  Master's degree

  2017 — 2019