Brandon Mojica

About Brandon Mojica

As a Technical Operations Lead at Apple with over four years of experience, I specialize…

Experience

1. Technical Operations Lead

   Apple

   Oct 2021 — Present · Cupertino, CA, US

   Co-launched a Product Information Management (PIM) system, integrating data from six sources into a new hierarchical model, enhancing accuracy and efficiency in content publication across 20 countries and 24 languages, boosting operational efficiency by 60%.• Implemented Artificial Intelligence and Machine Learning solutions (AI/ML), achieving a 97% reduction in delivery time from 16 hours to 37 minutes and ensuring rapid and accurate content delivery across multiple platforms following New Product Introductions (NPI).• Facilitated cross-functional collaboration across product, engineering, and marketing teams, driving digital transformation and customer experience improvements, and adeptly managing stakeholder relationships.• Constructed and maintained robust data pipelines, facilitating seamless asset delivery to four critical downstream business systems, enhancing operational efficiency by 50% and reducing data-related errors by 60%.• Developed Python automation scripts for product setup, QA, and asset delivery.• Utilized AWS S3 and Boto3 libraries to develop an automated content delivery utility for new product introductions, reducing publishing time from 8 hours to 50 minutes.

Education

• Galvanize

  Data Science

  2019 — 2020

• Texas McCombs School of Business

  Bachelor's degree, Management Information Systems

  2012 — 2016

• The University of Texas at Austin

  Bachelor of Business Administration - BBA, Management Information Systems, General

Skills

• Customer Service
• Research
• Vb.net
• Oracle Sql Developer
• Microsoft Excel
• Er/Studio
• Marketing
• Access
• Microsoft Word
• Team Leadership
• Microsoft Sql Server