Brandon Marrero
Client Support & Technical Representative
- Role
- Client Support and Technical Representative at SIMCO Electronics
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Brandon Marrero
I am a Rutgers University graduate with a Bachelor’s degree in Marketing and a…
Experience
Client Support and Technical Representative
Nov 2021 — Present · Mahwah, NJ, US
Experience:Simco Electronics/ Stryker Corporation (September 2021 – Present)Client/ tech representative • Identify errors in Cerdaac and update the system accordingly• Track errors with CDF cases, stickers, and certificates• Used excel to update, and analyze shipment data • Create new IMTEs and master samples in Cerdaac• Keep track of new IMTE book and assist customer with folder as needed• Purchasing Responsibilities:• Run the Stryker Priority Report daily and check status 51 for OS calibration• Coordinate/schedule all vendor on sites• Send pricing request emails to the OS vendors• Create and send quotes to the customer• Create purchase orders for OS vendors according to the calibration pricing provided• Regularly communicate with the vendor with customer requests, scheduling, and certificate issues• Respond to discrepancy emails in an efficient manner, being sure to clearly outline the problem and provide solutions
Education
Essex County College
Business Administration and Management, General
Rutgers Business School
Bachelor's degree
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