Brandon Linchuck

About Brandon Linchuck

Hello! I’m Brandon Linchuck, a Computer Science student at the College of Charleston with…

Experience

1. Member Service Specialist

   Global Investigative Services, Inc

   Oct 2024 — Present · Charleston, SC, US

   Coordinate marina operations by utilizing multiple radios to communicate efficiently with dockhands and boats in real time.• Plan and assign boat slips in advance and on the day of arrival, ensuring smooth docking and departure for multiple boats simultaneously.• Handle high-volume boat traffic, effectively managing multiple vessels at once while maintaining safety and member satisfaction.• Provide exceptional customer service by assisting members with inquiries, reservations, and facility information both in-person and via phone/email.• Manage daily transactions, including cash, credit, and check payments, and follow up on past-due balances to ensure accurate reconciliation.• Build and maintain positive relationships with members, guests, and staff, addressing questions or concerns professionally and courteously.• Perform routine administrative tasks, including office leasing, record-keeping, and maintaining facility operations.• Demonstrate flexibility and reliability by supporting overtime shifts and adapting to evolving priorities in a fast-paced, customer-focused environment.• Follow safety and environmental protocols while promoting a secure and welcoming atmosphere for all marina guests and staff.