Brandon Koehler
Director of Indirect Consumer Services
- Role
- Director of Indirect Consumer Services at TransUnion
- Location
- Sparks, MD, US
- LinkedIn followers
- 500 followers
About Brandon Koehler
An accomplished customer service leader with proven experience leading large call center teams to exceed all performance goals, metrics and Key Performance Indicators (KPI). Leverages expertise in turning around under performing organizations, positioning teams with the tools, training and coaching necessary to meet strategic objectives. Brings added value having succeeded in multiple industries and verticals by placing a focus on team development.
Experience
Director of Indirect Consumer Services
Aug 2022 — Present · US
Education
Susquehanna University
Bachelor's degree, History
1989 — 1993
Skills
- Microsoft Office
- Sales
- Microsoft Word
- Microsoft Excel
- Credit Cards
- Financial Services
- Customer Service Management
- People Management
- Management
- Operations Management
- Call Centers
- Coaching
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