Brandon Roberts

Business Analyst Iii @EchoStar Corporation

Denver, CO, US

Acted as SME for Credit operations across wireless and pay-TV verticals, aligning strategy and data requirements through collaboration with Marketing, Sales, Retention, IT, and Data Warehouse teams.Built and maintained a company-wide dashboard in Tableau and Snowflake, improving visibility into key credit and prescreen metrics and reducing ad hoc reporting requests by 60%.Implemented the Adverse Action process from manual execution to full automation via an external vendor, reducing compliance risk and saving approximately per week by eliminating $2 per letter across weekly mailings.Managed and optimized core processes (prescreen, identity theft, reporting workflows) using SQL, Python, and Redshift to enhance scalability, data accuracy, and reporting consistency.Spearheaded the launch of a contribution file process with a third-party vendor, enabling credit product pilots in collaboration with external telecom partners.Created data-driven presentations and performance insights using analytics to influence stakeholder decisions and drive product performance improvements.Led and managed multiple cross-functional projects using Jira, overseeing timelines, coordinating stakeholders, and ensuring successful delivery of operational and compliance initiatives.

Michigan State University

Bachelor's degree, Comparative Cultures & Politics and World Politics

Washington University in St. Louis

Master of Social Work - MSW, Clinical/Medical Social Work