Brandon Hedgepeth
Technical Support Engineer II at Philips
- Role
- Technical Support Engineer Ii at Philips
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Brandon Hedgepeth
I have been working in hardware and software troubleshooting for 7 years in a Customer…
Experience
Technical Support Engineer Ii
Oct 2017 — Present
I provide remote troubleshooting and support for Philips Xper IM/Flex Cardio hemodynamic software and hardware. This includes support of Windows Server environment running Microsoft SQL Server and writing customer queries for customers.
Education
ITT Technical Institute-High Point
Associate's Degree, Network and System Administration/Administrator
2012 — 2014
North Carolina Agricultural and Technical State University
Bachelor of Science (B.S.), Mass Communication/Media Studies
2004 — 2009
Skills
- Os X
- Hardware Installation
- Information Technology
- Network Design
- Windows 7
- Technical Support
- Computer Hardware
- Service Desk
- Lan-Wan
- Routers
- Active Directory
- Windows Server
- Hardware
- Microsoft Exchange
- Windows Xp Pro
- Pacs
- Training
- Testing
- Software
- Workstation Administration
- Networking
- Hp
- Troubleshooting
- Dell Computers
- Help Desk Support
- Network Administration
- Network Infrastructure
- Customer Service
- Operating Systems
- Read Station Support
- Remote Desktop
- Wireless Networking
- System Administration
- Vmware
- System Deployment
- Servers
- Printers
- Workstations
- Digital Image Management
- Laptops
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