Brandon Gray-Smith
Senior Service Delivery Manager @Thermo Fisher Scientific
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WORK HISTORY
Senior Service Delivery Manager @Thermo Fisher Scientific
Waltham, MA, US
In this new role, I will be focused on providing better visibility into Network health & operations to our business groups (CRM\'s), closely working with our CIS (Corporate Infrastructure & Security) Service Delivery Team, LTM team and VMO team.
EDUCATION
Rutgers University
Bachelor's degree, Biology, General
MIT Professional Education
Digital Transformation
ABOUT BRANDON GRAY-SMITH
Results-driven IT leader with extensive experience overseeing global teams and delivering value across Infrastructure Service Delivery—including FinOps, Supplier Operations, Infra Insights, and Service Delivery. Passionate about cost optimization, operational excellence, and building partnerships that drive business impact. I co-founded a global IT mentorship program and have led employee affinity groups, fostering inclusion, development, and cross-regional collaboration. Skilled at translating complex technical strategies for both technical and business audiences.
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