Brandon Goodwin
IT Specialist @Professional Healthcare Services Ltd
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WORK HISTORY
IT Specialist @Professional Healthcare Services Ltd
Troubleshoot, tested, resolved, and escalated (where applicable) incidents with end-users who contact Technical Support. Assisted customers with the operating system and browser issues, clearing cache and cookies. Assisted with website navigation, downloading files, pop-up blockers, security settings, and rebooting. Provided overall technical troubleshooting to pinpoint and resolve customer issues. Provided server management and network security as well as onboarding for staff. Webpage development for Mix Salon Studios. Assisted in the installation of new hardware and software for all functioning components in operations.
EDUCATION
University of Houston-Downtown
Information Technology
ABOUT BRANDON GOODWIN
I am an IT Security Consultant at i2secops LLC, specializing in securing industrial IT/OT…
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