Brandon Frisby

Senior Proposal Manager @NiCE

Writing, negotiating, and delivery of Professional Services Statements of Work (“SOW”), ensuring clear understanding and agreement of commercials, deliverables, and assumptions, enabling closure of sales opportunities for our recording, workforce management, and robotics/automation customers. Facilitate and drive customer-facing SOW negotiations until contract signature, ensuring NICE stakeholders are in alignment and engaged with the resolution of outstanding matters and internal/external escalations. Maintain a Salesforce database that tracks past, current, and upcoming opportunities. Create and maintain a detailed process guide for the SOW team.