Brandon Dukes
IT Support Specialist @Questel
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WORK HISTORY
IT Support Specialist @Questel
Alexandria, VA, US
Troubleshoot software and hardware-related issues involving daily interaction with staff- On-call for after-hours systems issues to support international offices activities – 24/7- Implement IS-related software tools and solutions which will be used internally by employees- Manage incidents and problems in service desk software- Maintain asset management inventory- Manage user accounts and employee-accessible systems- Provide service at all levels such as service desk, chat, phone, email, and in-person- Capable of working with remote resources in other countries- Work on special projects and other duties as assigned by management
EDUCATION
University of Maryland Baltimore County
Bachelor of Science (B.S.), Information Systems
SKILLS
ABOUT BRANDON DUKES
Hello, my main focus here is to network with other professionals in the field of Information Technology and Real Estate. IT and Real Estate are my two main passions. I have several years of experience working as an IT Support Specialist. Managing, supporting, building and teaching varies systems that provides solutions to businesses.For the past two years now I have been owning and operating Dukes Wealth Investments. Its a real estate investment business that I have founded that specialize in solving the problems of housing. We provide sellers with solutions to their unique situations.I\'m looking forward to networking and learning from others that have similar interested to mines and how I can provide value to this community.
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