Brandon Desorbo

About Brandon Desorbo

Accomplished professional with extensive experience in retail management, customer…

Experience

1. Store Manager

   Spencer's

   Nov 2018 — Present · San Diego, CA, US

   Accountable for the operation of the store, ensuring maximum sales and profitability through controlling expenses, shrinkage, human resources management, as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures Recruited, trained, and developed 15 Associates in the past twelve months after inheriting an underperforming team Successfully coached 9 employee employees to be Next Step Trained Responsible for training new store managers within the District Created and delivered training material to district employees, covering add-ons and donation techniques Plans and implements daily and seasonal floorsets within company standards; maintaining outstanding storecondition and sterilization Offers excellent customer service, responding to customer questions, concerns, and complaints Leads by example and maintains the highest standards of integrity, quality, and timeliness in all of ourbusiness practices, both internally and with our external partners Manages budgets and maintains sales and financial records Provides consistent support to the zone manager, taking on special projects as needed Tasked with overseeing inventory control over 3 stores additional stores Significantly increased overall store add-ons to date Increased UPT from 2.89 to 3.33 YTD Achieved the highest dollars collected in the District on behalf of Boobies Make Me Smile in Q1 of 2023 Recognized as a top-performing store in the District

Education

• California State University San Marcos

  Criminology