Brandon Delello
Senior Salesforce Administrator | Salesforce Business Analyst
- Role
- Senior Salesforce Administrator at Bandwidth Inc.
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Brandon Delello
I’m a Senior Salesforce Administrator with several years of experience in the tech industry. I specialize in optimizing CRM processes, improving user adoption, and driving cross-functional efficiency through the Salesforce platform. My work has supported both high-growth startups and enterprise-level organizations. I’m known for my ability to solve complex problems quickly and effectively.I lead with a solutions-first mindset and communicate clearly across technical and non-technical teams. Colleagues describe me as reliable, proactive, and always ready to take ownership. I take pride in building systems that scale and deliver long-term value and am always looking for opportunities to innovate, collaborate, and grow as a Salesforce leader.
Experience
Senior Salesforce Administrator
Jun 2025 — Present · Raleigh, NC, US
Provide Tier 3 Support to end users in Salesforce Lightning•Serve as main point of contact for project requirement gathering and collaborate closely with stakeholders in an Agile environment to ensure efficient solutions and seamless implementation.•Work directly with developers and solution engineers to develop, test, and implement complex flows based on new and / or existing business processes•Integrate third-party software solutions with Salesforce to optimize processes, improve system functionality, and facilitate smooth data synchronization across platforms•Administer user access, data management, security settings, profiles, and workflows within SFDC to enhance system performance and drive operational efficiency•Provide documentation guidelines for Salesforce customizations, processes, and training•Complete User Access Reviews and manage audit control requests to ensure ongoing ISO / SOX compliance and maintain robust security protocols•Advanced knowledge of CI/CD practices, with hands-on experience using change management tools to enforce governance and deployment efficiency
Education
East Carolina University
Bachelor of Science (BS), Criminal Justice
2012 — 2016
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