Brandon Crosswhite

About Brandon Crosswhite

I am a healthcare operations leader serving as Director of Dining Services with CCL Hospitality Group, overseeing food and nutrition services in a behavioral health setting. I focus on patient safety, regulatory compliance, operational efficiency, and service excellence.My leadership foundation was built in the U.S. Army as a 92A and 68W, where I developed discipline, accountability, and a mission-driven approach that continues to guide how I lead teams and manage operations.I bring experience across healthcare food service and patient experience, with a strong emphasis on stabilizing operations, strengthening training, improving team performance, and driving measurable results. I also maintain direct oversight of P&L performance, labor management, and cost control.I hold an MBA in Human Resource Management, along with Lean Six Sigma Green Belt and ServSafe certifications.I lead with integrity, build accountable teams, and deliver results.

Experience

1. Director of Dining Services

   Compass Group

   Jan 2026 — Present · Northfield, OH, US

   Oversee daily dining operations for a healthcare facility serving a large patient population, ensuring safe, efficient, and high-quality meal service.• Manage departmental financial performance including budget oversight, labor management, food cost control, purchasing, and inventory management.• Monitor and analyze financial reports and operational metrics to drive cost efficiency and maintain performance against budget targets.• Serve as the primary liaison between the food service department and facility leadership, maintaining strong client relationships and ensuring service expectations are consistently met.• Lead and supervise frontline staff in a union environment, focusing on accountability, training, operational consistency, and service excellence.• Ensure compliance with healthcare food safety standards, regulatory requirements, and organizational policies.• Implement operational improvements that support productivity, cost control, and high-quality dining services.

Education

• Kaufman High School

  High School Diploma

• Capella University

  Master of Business Administration - MBA, Human Resources Management

• Capella University

  Bachelor's Degree, Business Administration and Management, General