Brandon Christie
Senior Customer Success Manager @Encircle
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WORK HISTORY
Senior Customer Success Manager @Encircle
Kitchener, ON, CA
EDUCATION
Crestwood Secondary School
OSSD
Wilfrid Laurier University
BA Honours Psychology: Research Specialization with Management Option, Psychology
SKILLS
ABOUT BRANDON CHRISTIE
Customer Success Guru with a passion for building relationships between a business and their customers. I work to understand my existing customer base through the collection and organization of platform usage data as well as direct feedback from the customer. Understanding my customers has allowed me to identify upsell opportunities, determine potential areas for product improvement, and help my customers grow their businesses.Core focuses of interest currently include: SaaS industry, Account Management, Customer Success and Enablement, Training, Engagement Analytics, Salesforce Management, Upselling Existing Customer Base
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