Brandon Apelian
IT Help Desk Support Technician @Vitu
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WORK HISTORY
IT Help Desk Support Technician @Vitu
Agoura Hills, CA, US
Tasks include:Providing Onsite and Remote Support for 500+ Employees (16 Locations in 14 States)Repairing and replacing parts for Laptops and PCsTroubleshooting: Software, Hardware, Laptops, PCs, Macs, Tablets, Smartphones, Security Cameras, Printers & Peripheral EquipmentSoftware Troubleshooting for Microsoft, Google, our own Software, etc.Onboarding & Offboarding for new and current UsersUpdating Inventory involving: Laptops, PCs & PeripheralsTroubleshooting Windows 10, Windows 11 & MacOSCreating Accounts for Users and adding the Licenses they need for their DepartmentSetting up & Configuring: Scanners, Printers, VoIP Phones, Etc.Testing, Configuring & Repairing various equipment for CA DMV OfficesFilled in as Business Operations Director for several monthsSetup/Deploy 12+Ricoh/Fujitsu Scanners for entire In-House Auditing Department
EDUCATION
California Lutheran University
Bachelor of Arts - BA, Intermedia/Multimedia
ABOUT BRANDON APELIAN
I am a 2019 Cum Laude Graduate from California Lutheran University with a Multimedia B.A. My emphasis is Interactivity with Web and Mobile Devices. During my time as a student at California Lutheran University (20••••19), I received several Honors Convocations for achieving a high GPA and worked as a DA for Multimedia my Senior Year.September 2024 Update: I work at Vitu as a IT Help Desk Support Technician since May 2023. I have over 3+ years of experience as an IT Technician. In the Summer of 2024, I earned my first Cybersecurity Certification. I have experiences as a: Network Technician, Help Desk Support Technician, Marketing Manager, Social Media Manager, Website Designer and Graphic Designer.Besides my Major, I spark a huge interest in Information Technology, with a CompTIA ITF+ and CompTIA A+ & Network+ Certification and Certified in Cybersecurity (CC) from ISC2.
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