Brandon A.
National Retail Finance Manager (Bilingual) @Kubota Canada Ltd.
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WORK HISTORY
National Retail Finance Manager (Bilingual) @Kubota Canada Ltd.
Manage operational departments for national retail finance portfolio of $1.8B including Credit, Customer Service, Collections, Legal Recovery and System Development• Manage dealer satisfaction pertaining to departmental performance and communication• Develop and enhance financial products in order to safely facilitate the sale of the products while ensuring risk is properly mitigated• Manage the Credit approval process relating to the setting of Credit approval parameters as part of the overall Risk Management process• Achieve the overall past due ratio as defined by Executive Management by ensuring the collection team remains committed, trained and well organized to ensure collections, repossessions and Legal aspects are kept effective and current• Initiate system changes to facilitate more efficient processes for dealers and staff alike on the proprietary DealerLink Retail Finance Application and other platforms• Evaluate/update Retail Finance policies and procedures• Responsible for portfolio maintenance and develop realistic and achievable KPI’s for dealer support, Collections, new business development/marketing• Develop and coordinate dealer Retail Finance training material and dealer training schedules• Review and maintain good customer service to dealers and retail customers, by courteous professional, timely communication on all aspects of the business• Review or update or change products or suppliers of the company’s Physical Damage Insurance or Life and Disability Insurance to enhance both the company and dealer profitability• Contribute to the annual & revised budget process and to the management of the monthly expense control process• Maintain adequate internal controls as per compliance requirements
EDUCATION
Schulich ExecEd
Foundational Certificate
University of Waterloo
BHSc
French Immersion High School
Bilingual in French and English
ABOUT BRANDON A.
I am career driven, motivated by results and success, and I have long since been interested in the financial services industry. Working in this industry has provided me with a strong foundation of the various levels of the business and how they come together to meet the needs of the industry as well as the consumer market. My bilingual skills in French and English have enabled me to work with a more diverse team of associates and serve a larger clientele Canada-wide. I work efficiently with a minimum amount of direction, and I am considered a strong team player.
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