Casey Duggan

About Casey Duggan

Challenging the status quo, while creating new opportunities; Intuitive and imaginative, recognizing patterns, to construct ideas that have an emotional meaning; balancing big ideas with creativity and proven business acumen; Innovative team-player, dependable and adaptable, creative and efficient, versatile and supportive, resilient. Growing customers, improving relationships, identifying new market opportunities; exceeding goals and delivering desirable results.AREAS OF EXPERTISE:Team Management of product launches Proven track record of successful management Developing loyal clientele relationships Advanced Microsoft Office SuiteAdobe creative suite (Photoshop, Illustrator, InDesign) Experience on Windows and Mac OS platforms Art and Design Direction Re-branding campaigns New client acquisitionsCollaborated on Campaign Proposals Art direction for marketing collateralDevelopment of marketing strategies Market researchAssisted in business development of B2B clienteleSpecialties: acquisitions, adobe photoshop, b2b, brand management, customer relations, development, financial, government, graphic design, graphics software, illustrator, indesign, macintosh os, management, market planning, marketing, marketing collateral, materials management, microsoft office, microsoft windows, proposal writing, public relations, publicity, quark xpress, routers, television,

Experience

1. Senior Customer Success Manager

   Cardlytics

   Apr 2024 — Present · Atlanta, GA, US

   Serving as a strategic partner to enterprise and growth advertisers, helping them translate marketing objectives into measurable business outcomes through Cardlytics’ purchase intelligence platform. Managing a portfolio of multi-million dollar accounts with full accountability for retention, revenue expansion, and long-term partnership growth.Operating as both a revenue driver and executive advisor — leading account strategy, developing data-backed growth plans, and guiding senior marketing stakeholders through performance insights that influence budget allocation and channel investment decisions.Areas of Focus:Driving net revenue retention and expansion through proactive account planningLeading executive-level QBRs that connect campaign performance to real business impactTurning transaction data into actionable strategy and optimization recommendationsIdentifying whitespace opportunities across portfolios to unlock incremental growthMitigating churn risk through early risk detection and strong stakeholder alignmentPartnering cross-functionally with Sales, Analytics, Product, and Operations to deliver seamless executionMotivated by building long-term partnerships, influencing strategic decisions, and creating measurable value for both clients and Cardlytics using commercial acumen, analytical rigor, and relationship leadership to consistently elevate account performance.

Education

• University of Denver - Daniels College of Business

  MBA, Marketing

  2009 — 2010

• The University of Georgia

  B.S, Advertising

  1995 — 1999

Skills

• Advertising
• Direct Mail
• Email Marketing
• Management
• Lead Generation
• Interactive Marketing
• Powerpoint
• Microsoft Excel
• Social Media
• Mac Os
• Marketing Research
• Integrated Marketing
• Promotions
• Salesforce.com
• Online Advertising
• Sem
• Mobile Marketing
• Social Networking
• Research
• Social Media Marketing
• SEO
• Marketing Communications
• Facebook
• Digital Marketing
• Online Marketing
• Word
• Excel
• Customer Service
• Quarkxpress
• Brand Management
• Marketing Strategy
• Advertising Sales
• Digital Strategy
• Google Analytics
• Media Planning
• Photoshop
• Market Research
• B2b
• Customer Relations
• Direct Marketing