Brandi Mathews

Client Services Manager Ii @Stop At Nothing, Inc

Jacksonville, FL, US

Develop and implement comprehensive program plans, aligning with organizational goals and ensuring successful delivery of projects within scope, time, and budget.•Engage with stakeholders at all levels, including clients, teammembers, vendors, and senior management, to ensure clear communication, manage expectations, and foster strong relationships.•Successfully manage and execute 60 leadership development programs annually, encompassing both in-person and virtual formats, with participant numbers ranging from 10 to 250, ensuring seamless delivery and impactful learning experiences.•Lead the training and development process for the client services team and supervise the training of our key vendor partners, ensuring seamless integration.•Strategically orchestrate the development and refinement of program materials, while simultaneously creating optimal process implementation strategies to align with industry trends and enhance client experience.

University of North Florida

Bachelor's Degree, Business Administration and Management, General

University of North Florida

Minor, International/Global Studies