Brandi Howe
SaaS | Account Management, Expansion & Retention Leader | Renewal Management and Operations | Customer Focused CS | Renewal Strategy
- Role
- Account Management Consultant at Sign In Solutions | Visitor Management System
- Location
- San Diego, CA, US
- LinkedIn followers
- 500 followers
About Brandi Howe
I build high-performing teams that don’t just retain customers—they grow revenue, reduce…
Experience
Account Management Consultant
Sign In Solutions | Visitor Management System
Sep 2025 — Present · San Diego, CA, US
Leading comprehensive customer lifecycle transformation for Sign In Solutions, designing end-to-end success playbooks from onboarding through renewal and expansion. Implementing AI-powered churn prediction models, restructuring account management processes across customer tiers, and creating data-driven health scoring systems to optimize retention and drive revenue growth. Establishing governance frameworks and cross-functional accountability structures to scale customer success operations.
Education
University of South Florida
Bachelor of Arts (BA), English Language and Literature, General
1995 — 1999
Skills
- Microsoft Excel
- Microsoft Crm
- Marketing Strategy
- Lead Generation
- Vendor Management
- Saas
- Business Development
- Software as a Service (Saas)
- Vendor Relations
- Account Management
- Team Leadership
- Cisco Technologies
- Leadership
- Red Hat Linux
- Competitive Analysis
- Microsoft Technologies
- Technical Training
- Public Speaking
- Sales Management
- Marketing
- Team Building
- Management
- Comptia
- Online Marketing
- Email Marketing
- IT Strategy
- Coaching
- Business-to-Business (B2b)
- Outlook
- Microsoft Office
- Sales
- Sales Operations
- Customer Service
- Training
- New Business Development
- Online Advertising
- Technology Integration
- Product Development
- Sales Process
- B2b
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