Brandi H.

About Brandi H.

I\'m an experienced digital professional who guides organizations to meet customer needs and optimize processes. I leverage diverse data sources to develop a deep understanding of products and technology platforms. My skills include effective communication, relationship building, negotiation, positive stakeholder collaboration, and conflict resolution. I\'m dependable, and detail-oriented with a \'do whatever it takes\' mentality.

Experience

1. Lead Digital Product Owner

   Wells Fargo

   Jun 2024 — Present · Charlotte, NC, US

   I lead cross‑functional scrum teams delivering complex customer outreach, remediation, and digital engagement initiatives for Small Business deposit customers across legacy and modern platforms. I’ve successfully executed multi‑phase programs by coordinating work across multiple agile teams and integrated systems, translating strategy into clearly defined, sprint‑ready releases. My work includes driving end‑to‑end delivery—from feature definition and stakeholder demos to resolving environment and delivery risks—while owning accessibility strategy and WCAG/ADA compliance in partnership with specialists. I’ve helped launch high‑impact digital capabilities such as guided online account setup, self‑service Verification of Deposit, and ongoing reliability improvements for Small Business Checking and Savings. I’m known for serving as a strong bridge between technical teams and business partners, simplifying complex topics into clear, actionable insights that support confident decision‑making.

Education

• University of South Carolina

  Bachelor of Arts (B.A.), Journalism/Mass Communications

  1993 — 1997

• Queens University of Charlotte

  Master of Business Administration (M.B.A.), Marketing

  2003 — 2009

Skills

• Web Project Management
• Business Analysis
• Strategy
• E-Commerce
• Product Management
• Creative Direction
• Trade Shows
• Training
• Budgets
• Account Management
• Management
• Vendor Management
• Leadership
• Relationship Management
• Tradeshow Coordination and Management
• Marketing
• Sales
• Risk Management
• Online Marketing
• Project Management
• Web Copywriting
• Copywriting
• Process Improvement
• Advertising
• Marketing Communications