Brandie Jenkins
Elearning Content Development Lead @Affirm
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WORK HISTORY
Elearning Content Development Lead @Affirm
Design and develop online course content -Provide guidance, consultative services, and liaison with key partners and subject matter experts to develop course specifications -Establish and implement a production build process that successfully scales across the entire Customer Operations training team -Partner with Instructional Design (ID) to manage design/build documents and templates around highly engaging and interactive eLearning that meets company standards and learner needs -Manage a Learning Management System (LMS), establish design standards completion records, and reporting, as well as handle all learner registrations, records, and reports -Identify, troubleshoot, and resolve problems with course design, LMS configuration, and infrastructure -Create and manage reporting mechanisms to track compliance, learning objectives and key metrics -Educate and mentor peers on ID/LXD best practices, the use of a LMS, and course authoring tools -Demonstrate expertise across all fields to deliver high value, on-demand training -Use innovative techniques and creative delivery mechanisms to reach a dispersed, global field organization and embrace new technologies as they arrive -Develop and prepare presentation materials; write, direct, edit videos and voiceovers
EDUCATION
Baker College of Flint
Bachelor of Business Administration, Business Administration Management
Webster University
Masters of Business Administration, Management & Leadership
Capella
PhD in Instructional Design for Online Learning
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