Brandi Wilson

About Brandi Wilson

Over 20 years of work experience in areas such as leadership, employee relations…

Experience

1. Senior Benefits Analyst

   2U

   Nov 2017 — Present

   HR Benefits | HR Compensation | HR Process Improvement Co-managed employee Benefits program innovation projects for health and welfare plans (401K, FSAs, HSAs). Managed worker compensation claims & served as Open Enrollment SME by leading system testing efforts. Partnered with HRBP\'s for employee leave of absence (LOA) and medical accommodations requests. Created content for 4 new HR team policy and standard operating procedures to increase team efficiencies. Accomplishments: Managed 1900 employee HR policy inquiries within JIRA-based Service Desk per year by providing timely and professional responses; reduced inquiry response time by 65%. Leadership | Stakeholder Management | Client Relations | Customer Service Partnered with cross-functional teams to manage Benefits programs and HR technology migration projects. Oversaw Employee Assistance Program (EAP) by coordinating regular education sessions for 4K US employees. Accomplishments: Co-led Benefits program research efforts, FSA discrimination system tests, California HR employee data reporting projects, & Workday system testing activities during post-company merger period. HR Employee Relations | Learning & Development | Talent Management Promoted company culture by providing employee relations advice to Senior leaders and implementing 4 new HR policies and procedures supporting company-wide HR compliance best practices. Hosted 60 virtual Benefits employee training webinars & prepared learning metrics reports for Leadership. Collaborated with L&D team and partnered with Subject Matter Experts (SMEs) to develop Human Resources department policy trainings, web-based on-the-job trainings, and new hire onboarding curricula deliverables.