Brandi Morgan

People Operations Manager @Epic Staffing Group

US

Directed workforce planning efforts for clinical and non-clinical roles, supporting rapid, high-volume placements across multiple healthcare facilities.•Partnered with business leaders to forecast staffing needs and align talent pipelines with fluctuating healthcare demands.•Managed employee relations for both internal staff and deployed healthcare professionals, including conflict resolution, performance coaching, and grievance handling.•Ensured organizational compliance with labor laws, healthcare regulations, and internal policies; led audits and prepared documentation for agency accreditations.•Developed and executed performance management systems, facilitating reviews, client feedback integration, and professional development initiatives.•Collaborated with leadership to align people strategies with business goals, driving organizational development and process optimization.•Administered compensation programs, benefits, and payroll for a hybrid workforce (W2 and 1099), ensuring market competitiveness and legal compliance.•Leveraged HRIS, ATS, and workforce analytics tools to enhance reporting, process Investigate and resolve complex or critical Employee Relations issues promptly and effectively•Coordinates and reports on phishing accountability, SOX audits/controls, HR forms, and exit survey data.•Implemented SLAs and performance metrics to ensure HR services are delivered efficiently and effectively while keeping the team member experience at the center of every service.

Western Governors University

Master of Science , Human Resources Management