Brandalyn Ballard
System Service Representative at IBM
- Role
- System Service Representative at IBM
- Location
- Birmingham, AL, US
- LinkedIn followers
- 500 followers
Experience
System Service Representative
Jul 2021 — Present
Responsible for Intel Server, Networking, and Storage• Responsible for on-site installation, maintenance, and repair of IBM and multi-vendor systems andcomponents, including hardware, networking products, software, and operating systems in a data center environment.• Advise clients of preventive maintenance, configuration, operation, and environmental factors that may impact product performance or impair the client\'s IT operation.• Perform services activities such as systems assurance, systems-level problem determination, discontinuance, and relocation of IBM and non-IBM systems and products• Ensure a high level of client satisfaction with service delivery, technical support, and operational services for the client account(s).
Education
Flatiron School
Cyber Security
2020
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