Brajesh Waghamare
Customer service representatives @ Taskus
- Role
- Customer Service Representative at TaskUs
- Location
- Indore, MP, IN
- LinkedIn followers
- 500 followers
Experience
Customer Service Representative
Feb 2022 — Present
We are Delivered customer support through Email Chat And Call resolving customer inquiries. pertaining to billing, account management, transactions, and product features.Verification of customer information in compliance with the regulations established by the Data Protection Investigate and resolve billing discrepancies and disputes in a timely manner, ensuring accuracy and customer satisfaction.Process payments, refunds, and adjustments accurately and efficiently.Collaborated with internal teams to address customer concerns and improve billing procedures.Addressed escalated customer issues with empathy and professionalism, ensuring prompt resolution and continued customer satisfaction Efficiently evaluated customer needs and pre-emptively. offered solutions, providing assistance with navigating their energy account and guiding them towards a satisfactory resolution.Performed customer feedback surveys to n insights and pinpoint areas.
Education
Swami Vivekananda Institute Of Science And Technology
Bachelor of Science - BS, Bsc agriculture
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