Brajesh Raman
IIM Calcutta | Customer Service Specialist @ Reliance Jio | Project Management, Data Analytics
- Role
- Customer Service Specialist at Reliance Jio
- Location
- Kolkata, IN
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Brajesh Raman
With over a decade of experience in the telecom industry, Reliance Jio\'s Lead Acquisition…
Experience
Customer Service Specialist
Jul 2015 — Present · Kolkata, IN
Education
Indian Institute of Management, Calcutta
Executive Programme in Business Management
2009 — 2010
Skills
- Customer Service
- Call Centers
- Microsoft Office
- Sla
- Collections
- Retail Service
- Provisioning & Documenatation
- Channel Support
- Team Leadership
- Key Account Management
- Vas
- Crm
- Management
- Up-Selling
- Outsourcing Management
- Service Delivery
- Vendor Management
- Customer Experience
- Telecommunications
- Team Management
- Customer Retention
- Customer Satisfaction
- Customer Communication
- Business Development
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