Brajesh Kumar

About Brajesh Kumar

I am Brajesh Kumar, an IT professional with over 18 plus years of extensive experience in project and service delivery management, specializing in digital transformation, Google Cloud migration, and IT service operations. Throughout my career, I have consistently delivered successful large-scale projects and managed service transitions across multiple industries, particularly in the banking sector.Currently, I serve as a Project Manager at Tata Consultancy Services, where I lead the Transition and Release Services for Deutsche Bank AG. My focus is on ensuring smooth application transitions, operational readiness, and managing complex change and release processes. I am highly experienced in working within dynamic global teams and across cross-functional coordination to meet project milestones and exceed client expectations.I hold a Bachelor\'s degree in Mechanical Engineering from Gulbarga University and have earned numerous industry certifications, including:Google Cloud Leader Digital CertificationITIL Foundation, Service Operation (SO), and Service Transition (ST)Certified Safe AgileGenerative AI FundamentalsScrum Master AssessmentBFS - Digital Banking Foundation, among others.My technical expertise spans GCP, Windows, UNIX, Linux, and tools like ServiceNow, SharePoint, Jira, Jama, Confluence, Microsoft Project Plan, Geneos, and Udeploy. I am adept at Agile, SafeAgile, Waterfall, and ITIL service management frameworks.Over the years, I have received several awards for my work, including over 27 TCS GEMS Spot Awards, 4 Best Team Awards, and multiple client recognitions.As a results-driven professional, I am passionate about aligning technology solutions with business goals to drive efficiency, improve service quality, and resolve complex issues. I believe in continuous learning and am committed to delivering excellence in every project I undertake.

Experience

1. Transition and Transformation Program Manager

   Tata Consultancy Services

   Jan 2020 — Present

   I am primarily overseeing multiple projects; Liaising with stakeholders such as project personnel, and end-users regarding project requirements. On a regular basis, I am outlining, defining, and initiating the project; implementing control artefacts, maintaining a good working knowledge of assigned component projects; evaluating standards of component products; monitoring project progress and implementing changes where necessary. Ensuring compliance with objectives, organizational policies, procedures, and standards; Compiling project reports and informing management regarding problems; Ensuring the project complies with best practices, SOPs, PMO policies, and other policies, are also part of my job. I consistently strive towards providing high-quality delivery of services to internal or external clients, meeting agreed-upon service level agreements (SLAs) and contractual obligations. Regularly, I foster strong relationships with clients, understand their needs, and ensure their expectations are met or exceeded, leading to high client satisfaction ratings. Also, I identify areas for process improvement, implement changes, and measure their effectiveness to increase efficiency, reduce costs, and enhance service quality; Identify, assess, and mitigate operational risks, ensuring compliance with regulatory requirements, industry standards, and client’s risk management framework; Manage budgets, track expenses, and ensure cost-effective service delivery, while maintaining transparency and accountability. Managing BAU release, Migration,Infra project and new Roll out. Managing Google cloud transition for on Prem applications

Education

• M.P.High school

  B.E

Skills

• Microsoft Sql Server
• Banking
• Development
• Oracle
• Requirements Analysis
• Software Project Management
• Itil
• Finance
• Incident Management
• IT Service Management
• Change Management
• Operating Systems
• Sql
• Service Operation
• Linux
• Shell Scripting
• Problem Management
• Stakeholder Management
• Service Delivery
• C++
• Service Transition
• Knowledge Management
• Unix Shell Scripting
• Vendor Management
• Unix
• Noc
• Unix Internal
• C
• Resource Management
• Credit Cards
• IT Operations
• Service Assurance
• Perl
• Release Management
• Testing
• Application Support
• Management