Brajagopal Tripathi

Technical Support Engineer | Skilled in Computer Applications & Network Administration | Passionate About Solving Complex IT Challenges

Role: Technical Support Engineer at Petpooja
Location: Kolkata, WB, IN
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

About Brajagopal Tripathi

I am a Technical Support Engineer with over 2+ years of experience in application and…

Experience

Technical Support Engineer
Petpooja
Nov 2023 — Present · Kolkata, IN
As a Technical Support Engineer at Petpooja, I provide expert technical support to clients in the F&B industry, focusing on resolving issues related to POS systems, software, and hardware. I assist with system installations, configurations, and updates while ensuring optimal performance. Additionally, I deliver training to clients and collaborate with internal teams to enhance products and services, all with a focus on customer satisfaction and seamless operations.

Contact information

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•••••@petpooja.com
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Current company

Petpooja

Technology, Information and Internet · 1.7K employees · Founded 2011 · Ahmedabad, Gujarat, India

Petpooja is a global software ecosystem for SMEs, built to simplify daily operations. Today, it serves 150K+ businesses across multiple industries. The suite includes Petpooja POSS, a restaurant POS used by 100,000+ outlets worldwide; Petpooja Payroll, a workforce management system with attendance devices paired with cloud software for attendance, leaves, shifts, and automated payroll calculations; Petpooja Tasks, a task management software with ready templates and AI-led validation of completed work, and Petpooja Invoice, a retail billing and POS software with GST invoicing, barcode checkout, and live inventory tracking… Every product is built with one ambition: to be the technology businesses rely on to become their long term growth partner.

petpooja.com

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