Braiden Jones

About Braiden Jones

Experienced professional adept at bridging client needs with technical solutions, driving…

Experience

1. Database Escalation Engineer

   Degreed

   Jan 2020 — Present · Salt Lake City, UT, US

   Work closely with the Client Experience and Solutions Engineering teams to understand client needs while maintaining a close relationship with the Product and Engineering teams to develop an in depth understanding of the product and architecture. Fully-remote position that requires exceptional communication among coworkers. Possess a deep knowledge of and stay up to date on all product features, configurations, APIs, integrations, jobs, and architecture of the Degreed platform. Triage and resolve data issues and construct complex reports using SQL queries and stored procedures. Develop scripts to automate troubleshooting using TSQL or other similar scripting languages. Set up, maintain, and manage client and provider SSO configurations, FTP accounts, OAuth clients, content integrations and platform configurations. Topics include, but are not limited to GDPR, T-SQL, ElasticSearch, Kibana, C#, JSON, SSO.

Education

• Utah State University

  Bachelor’s Degree, Management Information Systems, General

  2009 — 2015

Skills

• Sql
• Sql Server Management Studio
• Databases
• T-Sql
• Pl/Sql
• Microsoft Sql Server
• Html
• Css
• Visual Studio
• C#
• Management
• Microsoft Office
• Odbc
• Sales
• E-Commerce
• Microsoft Word
• Microsoft Excel
• Customer Service
• Powerpoint
• Teamwork
• Photoshop
• English
• Social Media
• Public Speaking
• Research
• Jira
• Outlook
• Splunk
• Leadership
• Team Leadership
• Event Planning
• Training
• Project Management
• Time Management
• Networking
• Windows
• Selenium
• Selenium Testing
• Compliance Pci
• Pci Standards