Brahim Ben Atia
Technical Support Engineer @Pennylane
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WORK HISTORY
Technical Support Engineer @Pennylane
Ville de Paris, FR
EDUCATION
Université de Perpignan - UPVD Alumni
Master's degree, Management du tourisme et hôtellerie
IHEC carthage
Licentiate degree, Hautes Etudes Commerciales
Haute école de coaching
Coach professionnel RNCP 6 (Norme EU)
LNF
Certificat de préparation mentale pour la performance professionnelle
IHEC carthage
Master's degree, hospitality and tourism management
The CX Academy
Professional Certificate in Customer Experience , Customer Experience
SKILLS
ABOUT BRAHIM BEN ATIA
Throughout my career journey, I have triumphed over challenges, garnered recognition as a multitalented team member, and relished the challenge of resolving complex issues. My enthusiasm for creating outstanding customer experiences is fueled by my groove of learning and my passion for team connection. My ultimate objective is to elevate the ordinary into the extraordinary by designing smooth and intuitive experiences for customers. My extensive background spanning more than ten years in customer experience, customer care, coaching, mentoring, and project management helped me to become a subject matter expert of the product at intuit. As a mentor to a group of 40 external partners, I participated in their career development and product mastering in addition to the creation of memorable experiences that enabled entrepreneurs to achieve unprecedented success. Intuit\'s French office closed in May 2023 as a result of market economic challenges which opened doors to an entreupreunarial adventure that i decided after almost one year, to grow it progressively by the side of a new opportunity where i can flourish and empower new customer journeys.
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