Braeden Watts
Customer Experience at REI
- Role
- Senior Principal Product Design and Customer Experience Strategy at REI
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Braeden Watts
For the past 15 years, I’ve worked across CX, design, research, and strategy to help organizations uncover what matters most to their customers. I integrate product and service design with business strategy to drive focus and action. My work centers on aligning teams, prioritizing high-value opportunities, and shaping cohesive end-to-end experiences in sectors such as retail, healthcare, automotive, financial services, utilities, technology, logistics, and social impact.
Experience
Senior Principal Product Design and Customer Experience Strategy
Feb 2025 — Present · US
Education
Georgian College
Honors Diploma, Graphic Design Production
2005 — 2007
OCAD University
Bachelor of Design
2007 — 2011
Skills
- Brand Development
- Design Thinking
- Graphic Design
- Creative Strategy
- Innovation Consulting
- Experience Design
- Workshop Facilitation
- Social Media
- Collaborative Problem Solving
- Creative Direction
- Concept Development
- Design Strategy
- Program Implementation
- Strategy
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.