Brady Thomas
VP, Partner Operations at Discovery Education
- Role
- VP, Partner Operations at Discovery Education
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
Experience
VP, Partner Operations
Oct 2025 — Present
Operational Leadership - Leads and integrates operations across Partner Support, Pilot Operations, Professional Development Operations, and Hardgoods/Production Fulfillment- Develops and mentors leadership teams, ensuring consistent professional growth and cross-functional expertise- Creates scalable systems, documents best practices, and drives operational efficiencies across functionsCustomer Experience & Technical Support- Oversees resolution of customer issues across DE platforms, including technical troubleshooting and SSO integrations- Protects SLAs and overall CSAT metricsPilot & PD Execution- Leads pilot teams to design and execute rollout strategies that drive adoption and pipeline growth- Oversees all logistics, systems, and operational elements required for professional development deliveries (onsite and virtual)Vendor & Fulfillment Management- Ensures timely and efficient vendor relations, forecasting, and product/material fulfillmentCross-Functional Collaboration- Partners cross-functionally with Finance, Sales, Partner Success, Marketing, Product, and Engineering to align operational initiatives with company priorities
Education
University of North Carolina Wilmington
Bachelor of Arts (BA), Elementary Education and Teaching
2004 — 2007
Appalachian State University
Master of Arts (MA), Educational/Instructional Media Design
2011 — 2013
Skills
- Elementary Education
- Educational Leadership
- Instructional Design
- Curriculum Development
- Lesson Planning
- Teacher Training
- Staff Development
- Educational Technology
- Tutoring
- K-12
- Instructional Technology
- Classroom Management
- Differentiated Instruction
- Curriculum Design
- Classroom
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