Brad Waggoner
Vice President, Spectrum Stores
- Role
- Vice President, Stores at Spectrum
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
About Brad Waggoner
Dedicated leader with 29 years of experience in customer and sales operations; consistently exceeds both customer experience and aggressive sales targets while improving team productivity and lowering operating costsRespected leader and critical thinker viewed frequently as principal go-to resource serving as liaison between field operations and product/project management groups for both company and customer initiativesConsistently expanding scope and scale of responsibility through over 24 years of telecommunications experience via nine cross-departmental roles each with increasing territory footprint, employee base, and personal accountability Specialties: Customer Service Management; Retail Operations Management; Sales Management; Retention Management; Project Management; Team Building & Training; Cost-Reduction Strategies; Marketing Implementation
Experience
Vice President, Stores
Aug 2023 — Present · Los Angeles, CA, US
Education
University of Kentucky
BS
University of Kentucky
BBA
Skills
- Sales Operations
- Customer Retention
- Customer Service
- Customer Satisfaction
- Team Leadership
- Product Management
- Strategy
- Crm
- Cold Calling
- Call Center
- Salesforce.com
- Sales
- Broadband
- Marketing
- Management
- Telecommunications
- Leadership
- Sales Management
- Call Centers
- Telephony
- Project Management
- Wireless
- Customer Experience
- Direct Sales
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