Bradly Talkington

Experience

1. Customer Financial Services Manager

   Avery Dennison

   Dec 2021 — Present · Mentor, OH, US

   As a key member of Avery Dennison\'s North American Shared Services Organization (NASSO), the Customer Financial Services Manager is a key link between NASSO, sales and customer service. The Customer Financial Services Manager is responsible for leading the operations of a credit team in support of specific Avery Dennison businesses. The role is critical in driving coordination with business partners as well as managing an outsourced service provider. This role will have direct reports ( and support from an outside service provider ) with the day-to-day activities ranging from leading and prioritizing the tasks of a team, to coordinating process improvements and compliance.Primary Responsibilities:In your role as Customer Financial Services Manager, delivering on these responsibilities is critical to success:Partner with Sales, Finance, Customer Service, and our Outsource Service Provider to optimize A/R working capital and manage customer riskManage, lead, motivate and develop team members through effective leadership, coaching and training; complete performance management process, including goal setting and defining metricsEstablish and approve credit lines and limitations of customer accountsReview A/R agings with team members and resolve excessive past due transactionsMinimize past due exposure, ensure adherence to payment terms while limiting bad debt, improving sales and building customer relationshipsSupport working capital initiatives around free cash flowRun reporting and analysis of key AR metrics and resultsSupport A/R management with the business process improvement design and implementationsReview and approve refund checksExecute decisions for problem solving, credit limitations, credit hold shipments, and negotiate payment settlements to make quality credit decisions.Support key initiatives and special projects as needed

Education

• Ashland University

  Master of Business Administration - MBA, Business Administration and Management, General

  2018

• The University of Toledo

  Bachelors in Science, Criminal Justice

  2002 — 2007

Skills

• Mortgage Banking
• Customer Service
• Credit
• Sap
• Credit Risk
• Credit Analysis
• Loans
• Sap Erp
• Consumer Lending
• Management
• Mortgage Lending
• Banking
• Leadership
• Risk Management
• Sap Netweaver Business Warehouse (Sap Bw)
• Loan Origination
• Fha