Bradley Shields

Senior Manager, Technical Escalations Engineering

Role: Customer Success Engineer at Siemens Plm Software Inactive
Location: Brooklyn, NY, US
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Bradley Shields

Technical solutions leader focused on cultivating an open environment for engineers to grow their careers and be their best. I focus my team on data-driven decision-making, cultivate collaborative discussion, and trust my leaders with agency.I\'m interested in monitoring client systems, both on-prem and cloud based, providing visibility to customers large and small. I\'m also an Experienced Computational Fluid Dynamics engineer with a background in programming, linear algebra, and fluid dynamics / combustion simulation. I enjoy exploring containerized deployment of client services and machine learning.

Experience

Customer Success Engineer
Siemens Plm Software Inactive
Jan 2017 — Present · New York, NY, US
Lead USA Customer Success Engineer for top Home Appliance clients• Collaborated with engineering teams in the materials manufacturing, industrial furnace, home appliance industries• Mentored existing users, conducted complex physics simulations in Star-CCM+ to drive customer acquisition• Automated repetitive processes and analysis by leveraging Java macros and optimization tools• Wrote Python scripts to quickly analyze raw global customer usage data

Education

University of Massachusetts Amherst
Bachelor's Degree, Mechanical Engineering
2006 — 2010
University of Massachusetts Amherst
Master's Degree, Mechanical Engineering - Computational Fluid Dynamics
2010 — 2014

Skills

Autodesk Inventor
Powerpoint
Microsoft Excel
Fast
C++
Fluent
Finite Element Analysis
Fluid Dynamics
Matlab
Autocad
Combustion
Openfoam
Teamwork
Mathematical Modeling
Microsoft Office
Cad
Numerical Methods
Python
Thermodynamics
Latex
Engineering
Proe
Linux
Fea
Cfd
Solidworks
Microsoft Word
Multiphase Flow

Contact information

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Current company

Siemens

275K employees · Munich, Germany

Siemens AG (Berlin and Munich) is a leading technology company focused on industry, infrastructure, mobility, and healthcare. The company’s purpose is to create technology to transform the everyday, for everyone. By combining the real and the digital worlds, Siemens empowers customers to accelerate their digital and sustainability transformations, making factories more efficient, cities more livable, and transportation more sustainable. A leader in industrial AI, Siemens leverages its deep domain know-how to apply AI – including generative AI – to real-world applications, making AI accessible and impactful for customers across diverse industries. Siemens also owns a majority stake in the publicly listed company Siemens Healthineers, a leading global medical technology provider pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. In fiscal 2025, which ended on September 30, 2025, the Siemens Group generated revenue of €78.9 billion and net income of €10.4 billion. As of September 30, 2025, the company employed around 318,000 people worldwide on the basis of continuing operations.

siemens.com

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