Bradley Owen
Director of Product Management at ServiceNow
- Role
- Director of Product Management at ServiceNow
- Location
- San Diego, CA, US
- LinkedIn followers
- 500 followers
About Bradley Owen
Product management leader with over 20 years of enterprise experience, currently serving as Director of Product Management at ServiceNow. Leveraging expertise in artificial intelligence (AI), go-to-market leadership and product strategy experience to deliver innovative 0-to-1 software solutions. At ServiceNow, recruited and developed a global product management team including talent from 3 acquisitions while leading a cross-functional product team of over 100. Focused on driving the adoption of generative and agentic AI features to digitize workflows, enhance performance, and reduce operational risks for 150+ customers worldwide.
Experience
Director of Product Management
Oct 2020 — Present
Built portfolio of 0 to 1 products (including mobile) helping 140+ global customers manage OT/IoT devices and digitize legacy workflows to improve performance and reduce operational risks by leveraging generative and agentic AI features. Recruited and hired global product management team of 11 direct reports. Leading product team of over 100 product, engineering and design employees and contractors.
Education
W. P. Carey School of Business – Arizona State University
MBA and MS, Information Management
University of Arizona
Bachelor of Science - BS, Systems Engineering
Skills
- Service-Now
- Professional Services
- Vendor Management
- Strategy
- Information Technology
- Business Intelligence
- Forecasting
- IT Management
- Business Process Improvement
- Go-to-Market Strategy
- Analytics
- Management
- Cross-Functional Team Leadership
- Pmp
- Leadership
- Product Management
- Project Management
- Customer Relationship Management (Crm)
- Saas
- Requirements Analysis
- IT Service Management
- Cloud Computing
- Market Research
- Business Process
- Strategic Partnerships
- Partner Management
- Outsourcing
- IT Strategy
- Consulting
- Professional Services Marketing
- Crm
- Itil
- Services Marketing
- Security
- Enterprise Software
- Enterprise Architecture
- Management Consulting
- Strategic Planning
- Data Center
- Business Process Management
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