Bradley Luchene
Senior Manager, People Operations @Chipotle Mexican Grill
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WORK HISTORY
Senior Manager, People Operations @Chipotle Mexican Grill
Columbus, OH, US
Lead the enterprise People Operations compliance team, overseeing processes for work authorization, I-9s, minor labor laws, immigration policy adherence, and escalated employment eligibility inquiries- Build and refine scalable, data-driven programs that adapt to evolving legislative and immigration requirements across all operating countries- Coach and develop a high-performing team, fostering accountability, service excellence, and continuous improvement- Redesign and optimize workflows, documentation, and onboarding compliance processes to increase clarity, efficiency, and risk mitigation- Collaborate with Legal and cross-functional leaders to ensure alignment with federal, state, and international regulations- Deliver compliance scorecards, BI dashboards, and operational insights to senior leadership for transparent decision-making and proactive risk management- Use ServiceNow SLAs/KPIs and customer feedback to identify trends, enhance service delivery, and drive operational improvements- Create and maintain accurate process documentation, workflows, and a comprehensive knowledge base library on SharePoint, to standardize processes and support organizational readiness.
EDUCATION
Olivet Nazarene University
Bachelor of Science Degree, Business Administration; Management
SKILLS
ABOUT BRADLEY LUCHENE
Senior HR Compliance leader with deep expertise in People Operations, employment eligibility, work authorization, I-9 compliance, immigration policy adherence, and minor/child labor requirements across a workforce of employees in the U.S, Canada, and the U.K. I build scalable, data-driven programs that simplify complex regulations and ensure our standards evolve with changing legislation, partnering closely with Legal and cross-functional teams to strengthen enterprise compliance and the employee experience.Known for my collaborative leadership style, I excel at process design, operational improvement, and cultivating strong partnerships across Operations, Legal, HR, and Customer Service. I’m recognized as a trusted advisor who brings clarity, integrity, and a relentless pursuit of excellence to strengthen organizational performance. My DNA:• High integrity, accountability, and discipline• Positive, solutions-focused thinker• Servant leader with high energy• Lean, innovative, and continuous-improvement mindset• Highly self-motivated and customer-focused• Organized, detail-oriented, and execution-driven
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