Bradley Morgan

About Bradley Morgan

Brad has 15 years of progressive fraud management experience including the development…

Experience

1. Senior Consultant, Fraud and Authentication Consulting Practice

   Pindrop

   Nov 2018 — Present

   Build collaborative relationships with our customers and directly support our customer authentication and fraud teams onsite at single or multiple locations as needed\\\\n\\\\nProvide necessary subject matter expertise related to end to end authentication strategy within the voice channel.\\\\n\\\\nDevelop and provide initial and ongoing training of our products, user interface navigation and operationalization best practices that drive customer success\\\\n\\\\nDevelop insights and process improvement strategies through weekly/monthly data analysis, customer feedback channels and internal working groups\\\\n\\\\nResponsible for supporting multiple client accounts during the deployment and post-deployment phases\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n

Education

• Florida Atlantic University

  Master of Accounting, Forensic Accounting

  2010 — 2012

• University of Scranton

  Bachelor of Science (BS), Finance

  1999 — 2003

Skills

• Fraud Detection
• Fraudulent Activity Evaluation
• Good Knowledge of Gaap
• Forecasting
• Accounts Receivable and Payable
• Superior Forecasting and Planning Skills
• Accounts Receivable
• Rico
• Forensic Accounting
• Proven Management & Leadership Skills
• Account Reconciliation
• Financial Statement Analysis
• Credit Card Fraud
• Exceptional Organizational Skills
• Creative Inventory Control
• Fcpa
• Anti Money Laundering
• Proven Relationship Building Skills
• Superior Customer Service
• Loans
• Customer Satisfaction
• Microsoft Office
• Auditing
• Comfortable Working in Teams or Independently
• Financial Analysis
• Certified Fraud Examiner
• Crm
• Policy Compliance Audit
• Customer Retention
• Superior Attention to Detail
• Financial Reconciliations
• Proficient in Ms Office Suite
• Accounting
• Process Improvement
• Training
• Customer Service
• Banking
• Cold Calling
• Microsoft Excel
• Financial Management & Reporting