Bradley Matlock

About Bradley Matlock

Bradley D. Matlock is a man who speaks about himself in the first person.I am much more practical than I am ambitious, and I am a mercenary in the truest sense of the word. I do a job for money. That is not to say that I do not enjoy my work, or that I operate without a moral compass. Only that my principal occupation is what I do, not who I am; and I do it only because my avocation won’t keep a roof over my head and beans on the table. Throughout my working life I have always been a part of the inner workings of the organizations with which I have associated. My track record demonstrates that I not only exceed expectations individually, but also improve the performance of those around me. In addition to fulfilling the responsibilities of my assigned roles, I have developed and executed new (now well established) departmental processes, developed Microsoft Access database applications both inter-departmentally and for external clients, as well as being involved in the training of others locally, nationally and internationally. I strive not for personal recognition in the corporate arena (I actually shudder at the thought of that), but rather for outstanding team performance that reflects well on my direct up-line reports. I derive the greatest personal satisfaction from helping others achieve their goals.If I had a super-power, I would be invisible. Nobody is concerned about how a clock works when they are certain the time is accurate and reliable.

Experience

1. Claim Advocate

   WTW

   Apr 2000 — Present · Nashville, TN, US

   Responsibilities include timely reporting and monitoring of complex claims across multiple property casualty and specialty lines of business. Providing detailed analysis, interpretation and negotiation of coverage for complex claim advocacy issues; maintaining positive relations with clients, Producers, Account Executives, Account Managers, and carriers; and, collaborating with Claim Consultants as necessary. I also have responsibilities outside the scope of my role requiring approximately 30% of time to be devoted to Microsoft Access database administration and Excel reports providing monthly metrics data and ad hoc data analytics as requested.

Education

• University of Tennessee-Knoxville

  Bachelor of Arts (B.A.)

Skills

• Claim
• Risk Management
• Technical Support
• Microsoft Access
• Microsoft Excel
• Commercial Insurance
• Team Building
• Cross-Cultural Teams
• Professional Liability
• Property & Casualty Insurance
• Insurance
• Legal Liability
• Liability
• Operational Improvement