Bradley Lowe
Endpoint Security Support Technician Ii @Cox Automotive Inc.
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WORK HISTORY
Endpoint Security Support Technician Ii @Cox Automotive Inc.
Atlanta, GA, US
Delivering enterprise-grade endpoint support, cyber hygiene, and remediation strategy through tools like JAMF, Entra, CrowdStrike, and ServiceNow. Operating as a technical partner across incident response and operational continuity.Key Responsibilities & Achievements: Reimaged and restored compromised Windows and macOS systems across distributed environments. Handled account provisioning, user access, password resets, and VPN configuration through AD, Azure, JAMF, and Entra. Decreased average downtime by 33% through proactive threat detection with CrowdStrike. Managed classified material workflows and supported COOP exercises to ensure operational continuity. Documented technical findings and resolution paths in ServiceNow to strengthen institutional knowledge.
EDUCATION
Hampton University
Electrical and Electronics Engineering
Hampton University
Bachelor of Applied Science - BASc, Electrical and Electronics Engineering
ABOUT BRADLEY LOWE
Restoring Resilience. Defending Systems. Delivering Results. 10+ years of…
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