Bradley Lankford
Customer Success Manager @ Wunderkind
- Role
- Customer Success Manager at Wunderkind
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Bradley Lankford
Accomplished Account Manager focused on building impactful, revenue-driven relationships…
Experience
Customer Success Manager
Nov 2024 — Present · New York, NY, US
lead the end-to-end execution of 30+ Enterprise & Mid-Market client campaigns, from concept to launch- achieved 100% NRR for H1 of 2025 ($2.5 million in ARR)- work cross-functionally with Product, Analytics, and Design to troubleshoot issues & ensure seamless campaign deployment - enable client stakeholders to effectively use Wunderkind’s UI for analytical campaign self service- facilitate regular client check-in’s, strategy ideation calls, and EBR’s for maximum product efficacy- own client KPI’s, proactively identifying upsell opportunies and churn risks- participated in testing new features and provided product feedback to influence roadmap
Education
Appomattox Regional Governor's School
High School Diploma
Parsons School of Design
Bachelor of Business Administration (B.B.A.)
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