Bradley Lampkins
Construction professional with exceptional leadership and project management skills. Competent in team, budget and schedule oversight.
- Role
- Educational Consultant at Active Parenting Publishers
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Bradley Lampkins
Strategic Account Manager | Cultivating Long-Term Client Relationships | Expert in Tech…
Experience
Educational Consultant
Jun 2023 — Present · Marietta, GA, US
Nurture and develop relationships with prospects via telephone and email with a high attention to detail.Resolve customer issues including technical and/or customer service problems.Conduct formal periodic review with customers to review performance, surface any problems and opportunities, and discuss new ideas and solutions.Develop long-term strategic plans for customers designed to ensure account retention and short-term tactical plans to ensure customer satisfaction.Discuss customer issues affecting the cost-of-service delivery and margin and identify creative solutions to those issues. Research accounts, identify key players, generate interest, and develop accounts to stimulate opportunities.Prepare necessary data, reports, and course of action in managing and renewing clients (e.g, monthly, quarterly and/or annual reporting) as needed.Complete and maintain bid requests from funding sources.
Education
Tuskegee University
Bachelor of Science (B.S.), Construction Management
2004 — 2010
Skills
- Account Management
- Customer Retention
- Sales Management
- Customer Service
- Product Marketing
- Social Media Marketing
- Project Management
- Direct Sales
- Strategic Planning
- Coaching
- Salesforce.com
- Team Leadership
- B2b
- Program Management
- Management
- Team Building
- Market Research
- Corporate Communications
- Public Speaking
- Marketing
- Marketing Strategy
- Microsoft Office
- Sales
- Leadership
- Telecommunications
- Negotiation
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