Bradley Johansen

Senior Vendor Manager | Outsourcing Expert | Customer Experience | Operational Leadership

Role: Ring Cs - Senior Vendor Manager at Amazon
Location: Franklin, TN, US
LinkedIn followers: 500 followers

PurchasingView LinkedIn profile

Experience

Ring Cs - Senior Vendor Manager
Amazon
Jun 2022 — Present · Nashville, TN, US

Education

University of Stellenbosch
Post Grad: Senior Management Development Programme
2011 — 2011
University of Lincoln
Bachelor of Arts (BA)
2013 — 2017
Livingstone High School, Claremont
Senior Certificate
1995 — 2000

Skills

Coaching
Vendor Management
Workforce Management
Business Analysis
Avaya
Change Management
Bpo
Software Documentation
Team Leadership
Employee Training
Project Planning
Telemarketing
New Business Development
Analysis
Employee Engagement
Customer Support
Quality Assurance
Account Management
Call Center
Team Building
Business Process Improvement
Recruiting
Sla
Outsourcing
Team Management
Contact Centers
Customer Retention
Leadership
Call Centers
Customer Service
Service Delivery
Project Management
Management
Performance Management
Customer Relationship Management (Crm)
Forecasting
Customer Experience
Strategy
Customer Satisfaction
Business Process

Contact information

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Work email
•••••@amazon.com
Personal email
•••••@•••••.com
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Current company

Amazon

Software Development · 10K employees · 2127 7th Ave., Seattle, WA, 98109, US

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

amazon.com

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Experience

Ring Cs - Senior Vendor Manager

Education

University of Stellenbosch

University of Lincoln

Livingstone High School, Claremont

Skills

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